Hanscombe House Surgery

SURGERY OPENING TIMES

Doors open: Monday to Friday 8.30am - 6.15pm
Phone lines: Monday to Friday 8.00am - 6.30pm

When the phone lines are closed, an asnswerphone message will give details of how to contact a duty doctor should urgent medical attention be required.

Extended Hours

We are now offering extended hours which are specifically designed to be booked in advance for people who have difficulty getting to the surgery in normal hours. The appointments are pre-bookable only and will become available on the system two weeks ahead of each surgery. The government has advised that it is not to be used for urgent appointments and as such any urgent need to see a doctor out of hours will go through to our 'out-of-hours' providers. These appointments can be made either at reception or by telephoning.

Out Of Hours

The practice is a member of the Herts Urgent Care out-of-hours service. Outside normal surgery hours, please telephone and our answering machine will tell you who to contact - please have a pen and paper available. After 6.30pm on weekdays, on all weekends and bank holidays, calls will be taken by telephone number 03000 333 333.

About Herts Urgent Care

Herts Urgent Care is staffed by GPs from the local area and works from a centre based at Hertford County Hospital.

If you need emergency medical attention you will normally be asked to attend the centre although there are facilities to visit you at home.

Please do not go to HUC without phoning first because the service is run by appointment only.

Walk-in Centres

There are two such facilities in this area. They are:

Harlow NHS Walk-in Centre
1a Wych Elm
Harlow
Essex
CM20 1Q

Tel: 01279 694775
Monday - Friday 7.00am - 10.00pm
Saturday, Sunday and Bank Holidays 9.00am - 10.00pm

Springhouse Walk-In Medical Centre
Ascots Lane
Welwyn Garden City
Herts
AL7 4HL

Tel: 01707 294354
Seven days a week 8.00am – 8.00pm.

Urgent care centre - Hertford County Hospital, North Road, Hertford

Open 7 days a week, 8am - 8pm. The centrehas been designed to treat patients who have an injury or condition which is severe but not immediately critical or life threatening.

Disabled Access

At Hanscombe House Surgery we have a reserved car space for the disabled which is marked at the front of the building. Wheelchair access to the building is via a ramp at the front entrance. Patient services are provided for at ground floor level.

A disabled patients' WC is provided on the ground level just inside the front entrance.

Car Parking

Please note: there are no parking facilities at the practice. There is, however, a public car park nearby in St Andrew Street.

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